MARY H. KLEIN vs. PRESIDENT AND FELLOWS OF HARVARD COLLEGE.

PERRETTA, J. After serving as the administrative director of the department of health policy and management at the Harvard school of public health (the department) for eighty-one days, the plaintiff was discharged from her employment by the department's dean of academic affairs (the dean). The plaintiff then brought an action in the Superior Court seeking damages for breach of her employment contract. After a bench trial, the judge found that, although the dean had had cause to discharge the plaintiff, he had not dismissed her on that basis. Rather, the dean had discharged the plaintiff as if she were a probationary employee who could be let go at any time during the probationary period. The judge further found that the defendant's normal probationary period for its employees

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was inapplicable to the plaintiff. He concluded that, because the plaintiff could not be discharged as a probationary employee, her dismissal constituted a breach of her employment agreement. [Note 1] On the facts found by the judge, we conclude that, if the plaintiff was not a probationary employee, she was nonetheless an employee who was fired in good faith for reasons amounting to just cause. We reverse.

I. The Facts.

As found by the judge, the facts are as follows. Pursuant to an oral employment agreement, the plaintiff began work at the department on January 7, 1980. Her employment was to continue only until such time as a new chairman of the department should be appointed. It was anticipated that the appointment would be made in "about one year." However, that appointment also "could be made sooner." In any event, once the appointment was made the plaintiff's employment was to end, and she would not thereafter be entitled to further employment at, or any benefits from, Harvard University (the university). Her salary was set at the rate of $21,000 a year, or $1,750 a month.

At the time of the plaintiff's employment, the university had in effect a personnel manual which applied to all new non-faculty, noncollective bargaining employees. The plaintiff was such an employee. Section 3-1 of the manual provided that the first three months of employment would be a probationary period. During that time, the employee and the employee's supervisor (here, the dean) were to consider and evaluate the suitability of the employment placement. Any "decision to terminate the staff member should be made within the three month probationary period if at all possible."

Problems began soon after the plaintiff started work. Her relationships with certain (but not all) faculty members within

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the department "became strained and acrimonious." When some time in March the dean polled the department faculty members concerning the plaintiff's job performance, the results were not good. Some of the faculty members found the plaintiff difficult to work with, not helpful to them in carrying out their employment obligations and, in general, not a good administrator.

Matters apparently came to a head on March 20, 1980, when the plaintiff sent a memorandum to the department's executive committee concerning a specific faculty member. She complained of his ability and personality in "intens[e]" words of "vehement disparagement." [Note 2] The dean learned of the memorandum, and he met with the plaintiff on March 24th. By that time, the dean had concluded "reasonably and in good faith" that the plaintiff "was not the type of person who fulfilled the needs" of the department and that she was "not a facilitator who could meet the requirements of the job description for her position." When the dean met with the plaintiff on March 24th, he discussed her job performance and told her that her memorandum to the executive committee was "ill-conceived."

On March 28, 1980, the dean advised the plaintiff in writing that "regretfully, we have to terminate your services." She was instructed to turn in her keys and identification badge that day and that upon doing so, she would "be given a check for . . . [her] next two weeks pay."

This letter of discharge prompted the plaintiff to write to the president of the university and set out what she perceived to be the "dishonest and sometimes irrational administrative conduct" of three department members who, she accused, were

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"encouraged" by the dean. She levelled charges of dishonesty concerning "fudging the budget" and "deliberate efforts to misallocate federal as well as private funds." The plaintiff diagnosed one of the main problems of the department as being the dean's decision "to confide" only with those faculty members having the "most widely acknowledged mental problems." Those faculty members were identified by the plaintiff in her letter. She advised the president that, if she did not hear from him within a week, she would relate her observations to the Federal and private funding agencies involved. [Note 3]

It appears from the transcript that the plaintiff sought and received some type of review within the university concerning her dismissal. She did not, however, meet with success.

II. Discussion.

No contention was made at trial that the plaintiff, during her employment interview, was shown the personnel manual in its entirety or that her attention was directed to Section 3-1 of the manual. The defendant did present evidence that the plaintiff was orally advised of the probationary period during her interview; however, the plaintiff denied that fact. The judge resolved this dispute in the testimony in the plaintiff's favor on the following basis: "Memories here can be faulty but where it would have been so easy for Harvard, in negotiating with the plaintiff for employment, to have given her a copy or extract of the relevant pages of the manual or to have given her, upon making the actual offer of employment, a letter containing its provisions, I will resolve the doubts here against Harvard."

We think it implicit from the judge's findings of fact and conclusions of law that he construed the plaintiff's employment agreement to be one for a definite period of time (from January 7, 1980, until a new chairman should be appointed) and, therefore, that the plaintiff was not an at-will employee. [Note 4] Assuming

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without deciding that the judge was correct in his conclusions that the plaintiff's employment was neither at-will nor subject to a period of probation, we do not think that it follows that her discharge was in breach of the employment agreement.

Even if the plaintiff's employment was for a set, specific period of time, neither her agreement with the university nor the law guaranteed her employment for that period irrespective of her job performance. See Mahoney v. Hildreth & Rogers Co., 332 Mass. 496, 499 (1955). According to the terms of the plaintiff's letter of appointment to her position, she was subject to removal "for grave misconduct or whenever . . . [her] duties are not satisfactorily discharged." We need not look to "grave misconduct" and instead construe (for purposes of this case) "not satisfactorily discharged" as meaning for just, good, or due cause at least, but not more.

Terms such as "just cause" and like phrases have been construed in similar or analogous contexts as meaning: "[T]here existed (1) a reasonable basis for employer dissatisfaction with a new employee, entertained in good faith, for reasons such as lack of capacity or diligence, failure to conform to usual standards of conduct, or other culpable or inappropriate behavior, or (2) grounds for discharge reasonably related, in the employer's honest judgment, to the needs of his business. Discharge for a `just cause' is to be contrasted with discharge on unreasonable grounds or arbitrarily, capriciously, or in bad faith." G & M Employment Serv., Inc. v. Commonwealth, 358 Mass. 430, 435 (1970). See also Amoco Oil Co. v. Dickson, 378 Mass. 44, 47-48 (1979), and cases therein collected.

On the facts found by the judge, the plaintiff's dismissal was for cause. That basis was not recited to the plaintiff on March 28th because the dean "preferr[ed] to act under his assumed broader authority that he would be properly exercising if the plaintiff was a probationary employee." The judge further found that, in discharging the plaintiff, the dean "acted considerately,

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with restraint, and with no ulterior motive." His action was in no way retaliatory to the plaintiff because of her allegations and views of the department.

Further, the dean's failure to recite the cause with specificity in his letter of dismissal to the plaintiff may well have been motivated by his consistently considerate and restrained attitude toward the plaintiff. Cf. Cort v. Bristol-Myers Co., 385 Mass. 300, 306 (1982) ("As a kindness to an employee in his seeking future employment, an employer may well not state its reasons fully and accurately"). [Note 5] The important point is that the plaintiff, notwithstanding the letter of dismissal, knew why her employment was terminated. The testimony of the plaintiff (as well as the dean) and the letters she wrote to the executive committee and the president (after her discharge) show that she knew she was having difficulty and problems in performing the obligations of her employment, even though she attributed those difficulties to other members of the department. Any notions the plaintiff might have entertained that she was doing her work diligently and competently and that her conduct was appropriate were reasonably dispelled on March 24th, when the dean met with her and discussed her job performance and "ill-conceived" memorandum to the executive committee.

III. Conclusion.

As there was just cause for the plaintiff's discharge, her dismissal did not constitute a breach of her employment agreement. Accordingly, the judgment is reversed and the matter remanded to the Superior Court for entry of a new judgment dismissing the action.

So ordered.